1. Terms of Service & Refund Policy

Last Updated: January 2026

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Welcome to t-t Lagos. By accessing our website (www.tt-lagos.com), you agree to comply with the following terms:

 

Eligibility: You must be at least 18 years old or under the supervision of a parent/guardian to use this site.

Pricing: All prices are in Nigerian Naira (₦). We reserve the right to adjust prices due to market fluctuations without prior notice.

User Conduct: Users are prohibited from using the site for fraudulent activity or uploading malicious code.

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Refund & Return Policy
Non-Returnable Items: Our merch is "Final Sale" and cannot be returned unless defective.

Refund Method: Approved refunds will be processed via the original payment method or store credit within 7–10 business days.

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2. Delivery Policy

• Processing Time: All orders are processed immediately via our dedicated WhatsApp lines. We do not work on Mondays and on major Public Holidays. 

• Delivery Locations: We deliver within Lagos Island only. International shipping of our merchandise can be arranged upon request via our support email.

• Lagos Delivery: Standard delivery within Lagos Island takes 1 - 1.5 hours after processing.

• Tracking: Once your order has been dispatched, you will receive a confirmation message.

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3. Privacy Policy
At T-T Lagos, we are committed to protecting your personal data in accordance with the Nigeria Data Protection Regulation (NDPR).

Information We Collect: We collect your name, email, phone number, and delivery address when you place an order or sign up for our newsletter.

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Payment Security: We do not store your credit/debit card details. All financial transactions are processed through secure, PCI-compliant third-party gateways (e.g., Paystack or Flutterwave).

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How We Use Your Data:

• To process and fulfill your orders.

• To send updates regarding your delivery.

• To improve our customer service.

 

Third-Party Disclosure: We do not sell your data. We only share necessary information (like your address) with our delivery partners to ensure your order reaches you.

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Cookies: Our website uses cookies to enhance your browsing experience. You can choose to disable cookies in your browser settings.

Your Rights: You have the right to request a copy of the data we hold about you or ask for its deletion at any time.